Friday, January 21, 2011

Troubleshooting Common Blackboard Problems

Is Blackboard not behaving the way it should?  Here are some easy fixes to try before contacting tech support:

  1. Switch to a different browser.  Most users find that Mozilla's Firefox provides the best Bb experience.  But if something isn't working properly, try using a different browser such as MS Internet Explorer (Windows OS) or Safari (MAC OS)
  2. Exit your browser and then restart.  Close down all your browsers and then restart one.
  3. Restart your PC.  This is a great fix for many, common computing ills.  Simply restart your computer. *Remember to save your work*
If none of that works, contact the Blackboard Help Desk:

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