Issuing an incomplete grade for online students does present a few challenges. Key points about are listed in this link:
After the end of each term, all official student enrollments for that term will be made unavailable. This will make the courses disappear from the students’ course list. If there is a student with an incomplete grade in a class after the end of the term, you will need to make that student’s enrollment available again to continue to allow them access to the Blackboard course (Control Panel> Users and Groups >Users. Click the “Properties” button next to the student who needs access to the course and set the availability to “Yes”).
The incomplete grade should only be given if. . .
- There is a reasonable expectation that the student can complete the missing assignments.
- The student has completed at least 50% of the coursework (preferably more).
- The instructor, student and an academic dean sign a form lists the assignments the student must complete and the due dates for those assignments.
For example, an incomplete might be given to a student who, because of hospitalization is unable to complete a final course assignment.
Instructors should check that the student has all the resources available to him or her in order to complete the remaining assignment(s) and that the student fully understands what work is due and when. E.g. you might require that a student submit a document via KCTCS email on a certain date. If an exam is involved, you could contact the Distance Learning Office to schedule that exam.